Returns are only accepted up to 30 days after the original delivery date.
Custom-cut, custom-build and/or special items are excluded.
We have a 25% restocking fee charge plus the cost of the freight (both ways).
We reserve the right to refuse credits on damaged, misused, or non-reselable items.
Before returning product contact Folding Doors and Room Dividers for instructions. Please have the following information on hand when calling:
- Customer name
- Invoice or Order number
- Serial number (if applicable)
- Reason for return
Merchandise must be in original crating and/or packaging to protect the product during shipment. All returned items must be in 100% resalable condition. The return authorization number should be visible on all packages and on the freight bill. The customer is responsible for shipping charges on the returned merchandise and should ship the product using a method that allows the package to be traced. The shipment should also be insured. Any non-defective merchandise that is returned collect will be refused and the customer will be responsible for charges incurred.
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This could be for insufficient funds, frozen account status, invalid credit card number or expiration date, etc. Unfortunately the card issuing bank does not provide additional details regarding the reason for the decline. Please contact your card issuing bank for more information.
Yes, we accept all major card associations: Visa, Mastercard, Amex, and Discover.
Yes, we accept PayPal and all major card associations: Visa, Mastercard, Amex, and Discover.
Folding Doors and Room Dividers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Folding Doors and Room Dividers Web site and governs data collection and usage. By using the Folding Doors and Room Dividers website, you consent to the data practices described in this statement.
Collection of your Personal Information
Folding Doors and Room Dividers collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Folding Doors and Room Dividers also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Folding Doors and Room Dividers. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Folding Doors and Room Dividers for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Folding Doors and Room Dividers Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Folding Doors and Room Dividers public message boards, this information may be collected and used by others. Note: Folding Doors and Room Dividers does not read any of your private online communications.
Folding Doors and Room Dividers encourages you to review the privacy statements of Web sites you choose to link to from Folding Doors and Room Dividers so that you can understand how those Web sites collect, use and share your information. Folding Doors and Room Dividers is not responsible for the privacy statements or other content on Web sites outside of the Folding Doors and Room Dividers and Folding Doors and Room Dividers family of Web sites.
Use of your Personal Information
Folding Doors and Room Dividers collects and uses your personal information to operate the Folding Doors and Room Dividers Web site and deliver the services you have requested. Folding Doors and Room Dividers also uses your personally identifiable information to inform you of other products or services available from Folding Doors and Room Dividers and its affiliates. Folding Doors and Room Dividers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Folding Doors and Room Dividers does not sell, rent or lease its customer lists to third parties. Folding Doors and Room Dividers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Folding Doors and Room Dividers may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Folding Doors and Room Dividers, and they are required to maintain the confidentiality of your information.
Folding Doors and Room Dividers does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Folding Doors and Room Dividers keeps track of the Web sites and pages our customers visit within Folding Doors and Room Dividers, in order to determine what Folding Doors and Room Dividers services are the most popular. This data is used to deliver customized content and advertising within Folding Doors and Room Dividers to customers whose behavior indicates that they are interested in a particular subject area.
Folding Doors and Room Dividers Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Folding Doors and Room Dividers or the site; (b) protect and defend the rights or property of Folding Doors and Room Dividers; and, (c) act under exigent circumstances to protect the personal safety of users of Folding Doors and Room Dividers, or the public.
The Folding Doors and Room Dividers Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Folding Doors and Room Dividers pages, or register with Folding Doors and Room Dividers site or services, a cookie helps Folding Doors and Room Dividers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Folding Doors and Room Dividers Web site, the information you previously provided can be retrieved, so you can easily use the Folding Doors and Room Dividers features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Folding Doors and Room Dividers services or Web sites you visit.
Security of your Personal Information
Folding Doors and Room Dividers secures your personal information from unauthorized access, use or disclosure. Folding Doors and Room Dividers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Folding Doors and Room Dividers will occasionally update this Statement of Privacy to reflect company and customer feedback. Folding Doors and Room Dividers encourages you to periodically review this Statement to be informed of how Folding Doors and Room Dividers is protecting your information.
Folding Doors and Room Dividers welcomes your comments regarding this Statement of Privacy. If you believe that Folding Doors and Room Dividers has not adhered to this Statement, please contact Folding Doors and Room Dividers at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.
We use Transport Layer Security (TLS) to secure all connections.
Transport Layer Security (TLS) is an encryption protocol used to secure communications over the internet. When a padlock icon is displayed in the address bar of your browser next to a URL that starts with https://, then the connection uses TLS. TLS applies to all connections to online store, including your own connections. We support version TLS 1.2 and higher of the TLS protocol.
Even though TLS replaced the older SSL (Secure Sockets Layer) protocol, the terms TLS and SSL are still used interchangeably. In other words, an SSL certificate is really a TLS certificate.
We believe strongly in protecting all stored personal information, and understand that doing so is critical in helping preserve the trust and confidence of our customers.
AGREEMENT BETWEEN USER AND Folding Doors and Room Dividers
The Folding Doors and Room Dividers Web Site is comprised of various Web pages operated by Folding Doors and Room Dividers.
The Folding Doors and Room Dividers Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Folding Doors and Room Dividers Web Site constitutes your agreement to all such terms, conditions, and notices.
Folding Doors and Room Dividers reserves the right to change the terms, conditions, and notices under which the Folding Doors and Room Dividers Web Site is offered, including but not limited to the charges associated with the use of the Folding Doors and Room Dividers Web Site.
LINKS TO THIRD PARTY SITES
The Folding Doors and Room Dividers Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Folding Doors and Room Dividers and Folding Doors and Room Dividers is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Folding Doors and Room Dividers is not responsible for webcasting or any other form of transmission received from any Linked Site. Folding Doors and Room Dividers is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Folding Doors and Room Dividers of the site or any association with its operators.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Folding Doors and Room Dividers Web Site, you warrant to Folding Doors and Room Dividers that you will not use the Folding Doors and Room Dividers Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Folding Doors and Room Dividers Web Site in any manner which could damage, disable, overburden, or impair the Folding Doors and Room Dividers Web Site or interfere with any other party's use and enjoyment of the Folding Doors and Room Dividers Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Folding Doors and Room Dividers Web Sites.
USE OF COMMUNICATION SERVICES
The Folding Doors and Room Dividers Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
- Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
- Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
- Restrict or inhibit any other user from using and enjoying the Communication Services.
- Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
- Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
Violate any applicable laws or regulations.
Folding Doors and Room Dividers has no obligation to monitor the Communication Services. However, Folding Doors and Room Dividers reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Folding Doors and Room Dividers reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Folding Doors and Room Dividers reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Folding Doors and Room Dividers's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Folding Doors and Room Dividers does not control or endorse the content, messages or information found in any Communication Service and, therefore, Folding Doors and Room Dividers specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Folding Doors and Room Dividers spokespersons, and their views do not necessarily reflect those of Folding Doors and Room Dividers.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO Folding Doors and Room Dividers OR POSTED AT ANY Folding Doors and Room Dividers WEB SITE
Folding Doors and Room Dividers does not claim ownership of the materials you provide to Folding Doors and Room Dividers (including feedback and suggestions) or post, upload, input or submit to any Folding Doors and Room Dividers Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Folding Doors and Room Dividers, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Folding Doors and Room Dividers is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Folding Doors and Room Dividers's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Folding Doors and Room Dividers WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Folding Doors and Room Dividers AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Folding Doors and Room Dividers WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE Folding Doors and Room Dividers WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
Folding Doors and Room Dividers AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Folding Doors and Room Dividers WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. Folding Doors and Room Dividers AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
SERVICE CONTACT: [email protected]
Folding Doors and Room Dividers reserves the right, in its sole discretion, to terminate your access to the Folding Doors and Room Dividers Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the Folding Doors and Room Dividers Web Site. Use of the Folding Doors and Room Dividers Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Folding Doors and Room Dividers as a result of this agreement or use of the Folding Doors and Room Dividers Web Site. Folding Doors and Room Dividers's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Folding Doors and Room Dividers's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Folding Doors and Room Dividers Web Site or information provided to or gathered by Folding Doors and Room Dividers with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Folding Doors and Room Dividers with respect to the Folding Doors and Room Dividers Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Folding Doors and Room Dividers with respect to the Folding Doors and Room Dividers Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the Folding Doors and Room Dividers Web Site are: Copyright 2011-2022 by Modernfold/Styles, Inc. and/or its suppliers. All rights reserved.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.
Please review policy for freight & shipping charges.
We make every effort to ensure that you are receiving the most competitive rates available. Shipping charges are calculated based on the actual weight, distance traveled and type of shipping service you specify. Items marked FREE SHIPPING on the product page will ship for free.
All shipments are F.O.B. shipping point. Shipping method is determined by the size and weight of each item. Items of differing size and weight may ship independently, by different methods, even if ordered together. Smaller items can ship UPS, but larger and heavier items are shipped F.O.B via truck at common carrier rates.
Truck Delivery is different than standard UPS, FedEx, or US Mail in two ways:
- Once your merchandise arrives at the delivery agent’s pick-up location, he/she will call you to set up a delivery appointment. Most truck delivery companies offer appointment windows (usually 2-4 hours) between 8:00am and 5:00pm EST, Monday through Friday.
- The products will be delivered to the driveway or curb outside of the delivery address provided upon purchase. It is the customers responsibility to transport the product(s) inside, however several truck freight companies offer additional services to help move merchandise from the truck into your home or office. At the time your merchandise leaves the warehouse, we will email you the tracking information and you can contact the shipper directly to inquire about additional shipping services. In this event, it is your responsibility to directly pay the truck delivery carrier for any additional services.
Inside Delivery service is available, however additional charges will be assessed and you may still need to assist driver with products that are extremely large or heavy. Inside delivery service is first floor delivery only; the driver will not bring items upstairs or beyond the first set of doors.
Unless otherwise stated, freight and shipping fees will be charged for shipments to anywhere in the contiguous United States, using a carrier of our choice. Other terms apply to Alaska, Hawaii, Puerto Rico, and export orders. Any extra charges incurred for additional services, such as customer's carrier or special handling by the carrier, must be paid by the consignee. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Title and risk of loss pass to the customer upon tender of shipment to the carrier.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose.
PLEASE READ THIS NOTICE BEFORE SIGNING AND ACCEPTING YOUR SHIPMENT. FAILURE TO FOLLOW THESE PROCEDURES MAY JEOPARDIZE YOUR RIGHTS TO REPLACEMENT AND / OR REIMBURSEMENT FOR SHIPPING DAMAGE.
- Please examine the shipment carefully for freight damage before the driver leaves. If there is obvious damage or if you have any reason to believe that there may be hidden damage to the product (e.g. outer packaging cracked or torn), please advise the delivery driver, make a notation on the bill of lading and delivery receipt and save all the paperwork.
- If the damage is obvious at the time of delivery, please take digital photos if possible of the damage before unpacking the skid. Please do not unpack until you have notified Folding Doors and Room Dividers as the freight company may need to send an independent inspector to document the damage in order to verify a claim for damages. We will also need a copy of the bill of lading the freight company gave you at the time of delivery.
- If you don’t notice the damage until after unpacking the skid, please take digital photos of the damage. It is your responsibility to fully inspect your merchandise within 2 weeks of receipt. If you find you have a problem with damage or an incorrect shipment, you must contact us during this period. We cannot be held responsible for damages or incorrect shipments if you wait beyond this period to inform us.
- Occasionally, delivery drivers do not allow enough time for you to inspect the shipment, or the order is delivered while you are not there. If the driver does not allow you time to inspect your shipment, sign for it, noting "damaged" on the bill of lading.